Contact
Get in Touch with Vital
We're here to help you find the perfect products for your active lifestyle and wellness needs. Whether you have questions about our outdoor gear, wellness solutions, or need assistance with your order, our dedicated team is ready to assist you.
Contact Information:
Customer Support Email:
support@vitalsanctum.com
Response Time: We typically respond to all inquiries within 12 hours. For urgent matters, we'll do our best to get back to you sooner.
How Can We Help You?
📦 Order Support
- Order status and tracking
- Shipping and delivery questions
- Returns and exchanges
- Product availability
🛡️ Product Information
- Product specifications and sizing
- Usage instructions and care guides
- Compatibility questions
- Product recommendations
💳 Billing & Payment
- Payment processing issues
- Billing inquiries
- Refund requests
- Account questions
🤝 General Inquiries
- Partnership opportunities
- Wholesale inquiries
- Media and press requests
- Feedback and suggestions
Before You Contact Us
Check Our FAQ: Many common questions are answered in our Frequently Asked Questions section. If not, no worries, let us know how we can help.
Order Updates: For order status inquiries, please include your order number and email address used for purchase. We'll provide you with tracking information and delivery updates.
Return Policy: Review our Returns Policy page for information about returns, exchanges, and refunds. Question still not answered? We’ll be happy to help.
What to Include in Your Message
To help us assist you more efficiently, please include:
- Your order number (if applicable)
- Product name or SKU
- Clear description of your question or concern
- Any relevant photos (for product issues)
Our Commitment to You
At Vital, we're committed to providing exceptional customer service. Our team consists of outdoor enthusiasts and wellness experts who understand our products and are passionate about helping you achieve your goals.
We Promise:
- Thoughtful, helpful responses to all inquiries
- Expert product knowledge and recommendations
- Hassle-free returns and exchanges
- Secure handling of your personal information
Connect With Us
Stay updated on new products, exclusive deals, and outdoor tips by following us on social media or joining our VIP list:
VIP List: for exclusive deals and early access to new products
Facebook: [vital.com](https://facebook.com/vital.com)
Instagram:[@vital.c0m](https://instagram.com/vital.c0m)
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Thank you for choosing Vital. We appreciate your business and look forward to helping you live your most vital life!
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